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Basic PC Maintenance & Networking (CompTIA Strata exam optional)

  • L1

This Level 1 qualification in IT Systems Support - PC Maintenance is a course designed to provide the basic knowledge needed to maintain basic hardware, install and configure software and troubleshoot general PC problems at home or at work. The course is aimed at new entrants to the ICT industry such as school leavers or adults looking for a change in career.

Entry requirements

You do not need any qualifications or experience to start.

Course content

There are two units:

1. Fundamentals of computing systems and customer care

2. Dismantle, assemble, install and maintain a desktop computing system

One assignment for each unit must be successfully completed to attain the full certificate. 

The units cover the following knowledge areas:

  • Fundamentals of computing systems and customer care
  • Identify functions of various components of a personal computer system
  • Briefly explain Health and Safety related issues including disposal of used parts
  • Identify issues that affect customer care
  • List various security issues related to home and business computers
  • Dismantle, assemble, install and maintain a desktop computing system
  • Identify parts and peripherals of a PC
  • Dismantle and reassemble a PC
  • Install an operating system, drivers and applications on a PC
  • Maintain a PC, peripherals and software

Assessment methods

Each unit in the qualification will be assessed by a practical and written assignment. On successful completion, you will gain a Bedford College certificate of achievement.

Further study and career options

You will have the option of sitting the CompTIA Strata exam if you wish. This is offered at a discounted price of £90, through the CompTIA membership scheme. Following successful completion of this course, you may progress to our Level 2 Computer Maintenance and Installation (A+) course, or courses within the Microsoft Professional program.

Additional information

Pay by instalments

The College offers an instalment plan for Further Education and Higher Education courses to students where the total amount payable at the point of enrolment is £200 or more. Within the scheme there is an ability to pay up to 6 instalments, depending on the length of the courses and the final payment must be paid at least a month before the end of the course.

Course Information & How to Apply

This course runs on multiple occasions. Choose the date most appropriate for you.

To find out further information, or to enrol onto this course please contact our Customer Contact Team on Live Chat, call us on 01234 291000 or email us.

LengthStart DateDay(s)Time(s)FeesLocationCourse Code
16 weeks 23/09/2020 Wed 6.00 pm - 9.00 pm £350 Cauldwell Street BBF1894S1
16 weeks 02/02/2021 Tue 6.00 pm - 9.00 pm £350 Cauldwell Street BBF1894S2


Additional Learning Support
If you have a specific learning difficulty or disability, are deaf or hearing impaired, our Additional Learning Support team are on hand to give you assistance whenever you need it.  Find out more.

Autism & Asperger’s Syndrome Support
At Bedford College, we are committed to developing the provision for students on the autistic spectrum, including Asperger’s Syndrome.  Find out more.

We have access arrangements in place to help students with disabilities or any other particular needs. Call us on 01234 291000 for more information.

Additional formats
Course information sheets are also available in large print and audio formats. Call us on
01234 291000 to order your copy.
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