Personal support

We are committed to providing high quality information, advice and guidance to help you make the most of your time with us. We know that there are lots of things which can get in the way of your learning, such as money worries or personal problems, and the help and support we offer do not stop once you leave the classroom or workshop. We also know how important it is progress successfully onto your next step after College, and want to give you the best possible start in your chosen career.

Matrix

Our Student Services team has been awarded the Matrix standard, which proves that the professional advice and guidance we provide is of the highest quality. Whatever the query, issue or problem, please feel free to ask a member of Student Services staff – they will always be happy to help!

Counselling - find out more

We understand that coming to College can be a daunting experience, whether you are leaving school or returning to education. We all have personal problems from time to time and if you are feeling down or stressed, you can talk to Student Services whenever you need to. They will be able to provide you with a counsellor from our dedicated Counselling Service, who will listen to your concerns, no matter what they are. Our counsellors are trained to give advice on all kinds of issues, including:

  • academic difficulties
  • alcohol and drug problems
  • bereavement
  • bullying
  • depression, panic and anxiety
  • difficulties fitting in
  • domestic violence
  • eating problems
  • financial hardship
  • relationship problems
  • self-harm
  • stress
  • unplanned pregnancy.

If you would like further information about the counselling service, please drop in to Student Services or call the helpdesk on 01234 291934.

Personal tutors - find out more

As a student at Bedford College or Shuttleworth College you will be assigned a professionally trained personal tutor when you start your course who will give you continual, one-on-one support throughout your time with us – from regular tutorials that give you the opportunity to discuss your College work face-to-face, to help with personal development including producing an individual learning plan, tailored to your future aspirations. You will also meet your tutor  together with the other students in your tutor group to keep you informed of everything going on at the College or to work on group issues such as career planning skills.

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